Privacy Policy

THE COSTA-HOLIDAY-PAD CUSTOMER PRIVACY POLICY STATEMENT

The Costa-Holiday-Pad’s Customer Privacy Policy has been developed as an extension of our commitment to combine the finest quality service with the highest level of integrity in dealing with our customers. The Policy guides how we collect, store and use information about customers and prospects, and it will be periodically assessed against new technologies, business practices and our customers' changing needs.

The Costa-Holiday-Pad may, from time to time, modify this Customer Privacy Policy to reflect legal, technological and other developments. In that event the changes will appear at this location.

The Costa-Holiday-Pad ensures that all personally-identifiable information collected is collected lawfully and in accordance with the Data Protection Act 1998.

Our Policy recognizes two kinds of personal data that deserve varying levels of protection. Personally-Identifiable Information includes, for example, e-mail addresses, billing information and "click stream" data that tracks user activity on a Web site or online service.

The Costa-Holiday-Pad is committed to using all reasonable efforts to abide by the following Policy statement:

  1. Collection. Personally-Identifiable Information will only be collected to the extent that The Costa-Holiday-Pad deems reasonably necessary to serve a legitimate business purpose. Please be aware that if you disclose Personally-Identifiable Information on Website message boards or chat areas, that information may be collected and used by third parties without our knowledge and may result in unsolicited communications from third parties. Such activities are beyond the control of The Costa-Holiday-Pad.
  2. Notification. Customers and prospects will be notified (usually at the point where Personally-Identifiable Information is collected) as to the uses the business unit may make of the Personally-Identifiable Information collected from them.
  3. Security. Appropriate safeguards will be implemented to ensure the security, integrity and privacy of Personally-Identifiable Information about our customers and prospects.
  4. Sensitive Data. The collection and use of Sensitive Data carries with it special obligations and responsibilities in order to maintain the data's security, integrity and privacy. Sensitive Data will not be rented or otherwise made available for External Distribution outside The Costa-Holiday-Pad.
  5. Questions and comments? The Costa-Holiday-Pad Customer Privacy Policy has been developed out of respect for the privacy preferences and choices of our customers and prospects. We have established procedures to ensure that every reasonable effort is made to address your concerns. Each business unit within The Costa-Holiday-Pad has designated a Privacy Official to implement our Customer Privacy Policy for its respective customers and prospects. You should find contact information on the Web site that collects data from you.
  6. If you feel that we are not abiding by this privacy policy, you should first contact our Privacy Official by email using the privacy@costa-holiday-pad.co.uk address